Introduction for BMC Remedy Training
BMC Remedy stands for Baseboard Management Controller. BMC is a service processor, with the help of sensors it is capable of observing the physical state of servers, computers or other hardware devices. The BMC, which is integrated into the motherboard or main circuit board of the device or computer to be monitored, is a component of the Intelligent Platform Management Interface. A baseboard management controller lowers the cost of running the network by enabling a single administrator to remotely monitor a sizable number of servers or devices. We at Ides Trainings provide BMC Remedy training. We have trainers who are experienced in this course. Ides Trainings provides you with cost-effective services. We provide the quality content for all the courses. We provide BMC Remedy online training. We provide corporate training, Classroom training and Virtual Job Support.
Pre requisites of BMC Remedy Training
One should have the basic knowledge on
Shell scripting fundamentals
Basics of Service now
UNIX and SQL fundamentals
Course Name: BMC Remedy Training
Duration of Course: 18 Hours (It can be customized as per the requirement).
Mode of training: We provide Online, Corporate and Classroom training. We provide Virtual Job Support as well.
Timings: According to one’s feasibility.
Trainer Experience: 16+ years.
Course Fee: Please register on our website, so that one of our coordinators will assist you.
Batch Type: Regular, Weekends, Fasttrack.
Do you provide Materials: Yes, we will provide materials for BMC Remedy, only if you register with IdesTrainings.
Online Mode: WEBEX, GoToMeeting or SKYPE.
Basic Requirements: Good internet speed, Headset.
Topic 1-Module – I
1.1 Introduction to Remedy AR System
1.2 BMC Remedy Architecture
1.3 Introduction to ITIL
1.4 Overview of BMC Remedy Out of the Box Applications (Incident Management, Problem Management and Change Management)
1.5 Installing AR System procedure and sequence
1.6 What are new in BMC Remedy 9.1 (New features)
1.7 Compatibility – Supported Vs. Not supported
1.8 How BMC Remedy 9.1 is different from BMC Remedy 7.6 and 8.x
Topic 2-Module – II
2.1 Introduction to BMC Remedy Developer Studio
2.2 Introduction to Remedy Forms
2.3 Database architecture
2.4 Designing and creating forms
2.5 Working with different fields
2.6 Working with table fields
Topic 3-Module – III
3.1 Introduction to other advanced forms (Display only, Join forms)
3.2 Introduction to workflow (Active links, Filters and Escalations)
3.3 Workflow actions as (Service)Functions
3.4 Introduction to Guides
3.5 Approving requests, Email Engine
3.6 Use of Rule Based Email
3.7 ARDBC and AREA LDAP plugins and Web-services
Topic 4-Using BMC Remedy Developer Studio
Topic 5-Understanding Access Control
Topic 6-Understanding AR System Out-Of-The-Box Application
BMC Remedy is a great ITSM solution that offers helpful features like an asset management tool that enables you to find and track all the IT assets inside the environments you maintain; a virtual agent with a chat interface that also provides educational articles and other materials, mobility and collaboration functionality among technicians/ analysts, management, etc., and on-premises or cloud delivery options.
What is BMC Remedy?
BMC Remedy uses a Software-as-a-Service(SaaS) delivery model from third-party cloud vendors. The delivery options for BMC Remedy are a bit limited. For customers who want to host on-premise applications, they offer partners like Remedy OnDemand, but because they are not a “cloud-first” platform, you could still need additional services, hardware and software resources to adopt and manage them. No third-party integrations are formally permitted by BMC Remedy, and none are included in its portfolio. However, a lot of companies have created integration for it, like VMware and Cisco, which may be added for a free. For the majority of on-demand configuration requests, BMC Remedy needs prior approval from the BMC Change Advisory Board before the changes may be made.
What is BMC Remedy ITSM Administration?
BMC Remedy ITSM Administration can be broken into two main areas
1. Maintenance –
Changing the oil
Topping off the fluids
2. Health –
Deviation from baseline and adjustment
Stages of BMC Remedy
There are four stages of BMC Remedy:
1.Client tier-Client tools are used to access, manage and build applications.
2.Mid-tier-The mid-tier lets you access the AR system server from a browser and makes web services accessible.
3.Server tier-The AR system server runs applications and workflow. It also enhances business logic.
4.Data tier-The data tier holds data that applications create and manipulate.
Architecture of BMC Remedy
It has four layers of architecture. Three tiers are for application and one is for the data tier i.e., database.
It has all the desktop applications like user tools, BMC meteor and more through which we can connect to the remedy.
It is a web server which is deployed on a particular web server. It helps in accessing the application directly from the web. It then sends the request to the next level that is server tier.
Here AF system server will process all the requests coming from all the clients i.e., a mid-tier or user tool or any other client. It processes it, it fetches the data from the database system and returns back the results to the web tier.
All the applications built on this remedy will function accordingly.
Ides Trainings provides BMC Remedy training by our real-time experts. You can get the complete knowledge on BMC Remedy from basic to advanced level by our expert trainers. We provide unique training programs for corporates. We also provide backup session in case you miss the training session. That is the best part of Ides Trainings. We provide Online, Corporate trainings. We provide Classroom trainings for the locations like Delhi, Mumbai, Noida, Hyderabad, Pune, Bangalore, etc. We provide Virtual Job Support. To know more about our trainings, contact to the information provided or leave a message on our website, so that one of our coordinators will contact and assist you.
Frequently Asked Questions (FAQs)
1.What will you learn in this BMC Remedy training?
Upon completion of this course, the aspirants will be able to gain knowledge on:
AR system and its functions
AR system applications and system features
BMC Remedy developer studio
AR System Access control
AR System out-of-the-box applications
2.Why should you learn BMC Remedy to grow your career?
BMC Remedy is an evergreen technology having a lot of job opportunities around the world. The BMC Remedy certified professionals are offered exciting salaries as more companies are adopting this technology in their deployments.
3.What is the average salary of BMC Remedy Professional?
BMC Remedy Professionals can earn $163,894 on an average per annum.
4.Who should learn BMC Remedy?
The following job roles will get benefited from this training:
Professionals who want to extend their skill-set with advanced technologies
Aspirants aiming for a career in this field.
5.Will you provide backup sessions if the candidate misses the class?
Yes, we will provide backup sessions if the candidate misses the class.